Privacy Policy – Revrb
Effective Date: 27th August 2025
Last Updated: 27th August 2025
Revrb Media Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use the Revrb mobile application (the “App”). By downloading, installing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Who We Are
Revrb is operated by:
Revrb Media Ltd
United Kingdom
📧 contact@revrb.app
For users in the UK and EU, Revrb Media Ltd is the data controller of your personal data under the UK GDPR and EU GDPR.
2. Data We Collect
When you use the App, we may collect:
- Account & Registration Data: username, email, password, and profile information (e.g., display name, profile picture).
- Location Data: precise and approximate location information, used for content tagging, discovery, and location-based features.
- Device & Technical Data: device identifiers, operating system, app version, crash logs, diagnostic data, connection details (e.g., IP address, network type), and usage information (via Google Analytics and Firebase Crashlytics).
- User Content: audio, images, text, comments, and other material you create or share within the App.
- Communications Data: messages you send through the App (stored only as needed to deliver them).
- Marketing Preferences: your choices about receiving marketing emails or push notifications.
If you choose not to provide certain information (such as location data or account details), some features of the App may not function properly.
3. How We Use Your Data
We use your information to:
- Operate and provide the App and its features.
- Personalise your experience (e.g., recommend content, creators, or communities).
- Enable location-based features such as tagging and content discovery.
- Improve functionality, troubleshoot issues, and analyse performance (via analytics and crash reporting tools).
- Promote safety, prevent fraud, and enforce our Community Standards Policy (we rely on community reporting and may review flagged content).
- Send you service-related updates and, with your consent, marketing communications (which you can opt out of at any time).
- Use anonymised or aggregated data for analytics, research, and service improvement.
- Comply with legal obligations or respond to lawful requests.
4. Legal Basis for Processing (EU/UK Users)
We process personal data under the following legal bases:
- Consent: e.g., for location services, marketing communications, and certain analytics.
- Contract: to provide the App and services you request.
- Legitimate Interests: ensuring safety, preventing fraud, and improving the App.
- Legal Obligations: complying with laws and lawful requests.
5. Sharing of Data
We may share your data with:
- Service Providers: including hosting, analytics, crash reporting, and cloud services (e.g., Google Cloud Platform in Europe West 2 – London, Google Analytics, Firebase Crashlytics).
- Legal Authorities: where required by law (e.g., subpoenas, court orders) or to protect rights, property, or safety.
- Business Transfers: if Revrb is acquired, merged, or sold, data may be transferred to the new owner as permitted by law.
- With Your Consent: when you choose to share data with third-party services.
We do not sell your personal data.
6. Data Storage & International Transfers
- Your data is primarily hosted in the Europe West 2 (London) region of Google Cloud Platform.
- Some data may be processed in other countries where our service providers operate.
- When transferring data outside the UK or EU, we use safeguards such as the Standard Contractual Clauses (SCCs) to protect your information.
7. User Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct or update inaccurate data.
- Request deletion of your data.
- Request a copy of your data (data portability).
- Restrict or object to certain processing (e.g., for marketing or personalisation).
- Withdraw consent at any time (e.g., for location or marketing).
For California residents (CCPA/CPRA), you may also:
- Request details of the categories of personal information we collect, use, and share.
- Opt out of the “sale” or “sharing” of personal information.
- Exercise rights without discrimination.
To exercise your rights, contact us at contact@revrb.app.
8. Children’s Privacy
The App is not directed to individuals under the age of 16, and we do not knowingly collect personal data from anyone under 16. If we learn that we have collected data from a child under 16, we will delete it.
9. Security
- We use reasonable technical and organisational measures (e.g., encryption, access controls) to protect your data.
- However, no system is completely secure, and we cannot guarantee absolute protection against unauthorised access or breaches.
10. Retention
We keep your data only as long as necessary for the purposes described in this Policy, unless a longer period is required by law. When data is no longer needed, we securely delete or anonymise it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will take effect when posted in the App or on our website. Continued use of the App after updates means you accept the revised Policy.
12. Your Responsibilities
- You are responsible for ensuring your use of the App complies with the laws of your country of residence or access.
- If you disable certain device permissions (e.g., location or microphone), some features may not be available.
13. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us at:
Revrb Media Ltd
United Kingdom
📧 contact@revrb.app
If you are in the UK or EU, you also have the right to lodge a complaint with your local Data Protection Authority.